HIRING: Spruce Mail Business Development Associate

Position: Business Development Associate 

Company: Spruce Mail 

Job description

Business Development Associate
SpruceMail’s customers come in a variety of market caps and verticals.  You’ll be working along side a talented sales team, using your knowledge of sales and online advertising to help identify and reach SpruceMail’s key prospective clients.  Your goal in speaking with prospects is to communicate how Facebook advertising in one of the best ways to substantially grow their ecommerce business by targeting ads to existing customers, website visitors, and new prospects using the SpruceMail platform.

Your Responsibilities

·         Act as the first point of contact for prospective clients.

·         Prospect companies to identify new opportunities based on targeted sales goals.

·         Manage leads and schedule product demos for senior sales executives.

·         Research and identify prospect’s purchasing power and goals.

·         Make heavy use of Salesforce.com to prepare target lists for cold calling, documenting prospect data, and prioritizing daily activity.

·         Educate prospective clients on the value of our automated advertising platform.

Desired Skills and Experience

Minimum Qualifications

·         College level eduaction OR equivalent inside sales experience.

·         Must have at least 3 years of outbound cold calling-experience preferably either for business to business, lead generation or sales campaigns

·         Must have excellent communication skills. Must be fluent in English (American accent is an advantage, but not a requirement)

Preferred Qualifications

·         Understanding of the online advertising industry and social media.

·         Salesforce.com knowledge is a plus.

·         Willing to work on the night shift (9pm to 6am Mon to Fri)

·         Self-starter who thrives in a startup environment.

·         Proactive, organized, and able to work well individually and with a team.

·         Able to work to a monthly target and be able to effectively communicate over the phone and through email.

HIRING: Expedia Asia Pacific

Position: Market Associate

Company: Expedia Asia Pacific 

This Role based in Philippines

The Market Associate is responsible for maximizing revenues for both Expedia. & key hotel partners in the assigned region. The primary focus of this role is to aid internal management teams and key supply partners in identifying, implementing, and executing strategic initiatives which improve key business metrics, ensure Expedia's offerings are appropriately positioned to be competitive, and maximize opportunities for distribution and marketing of product offerings within the assigned region.

Market Associates will partner closely with hotel partners in an effort to:

Increase revenue opportunities

Resolve content, rate, and availability issues

Proactively secure additional inventory over high demand and compression periods

Support efforts to improve market pricing and overall inventory competitiveness

Secure value-adds and promotional offers

Assist with the management of inventory blocks and rates to ensure accuracy of data and consistent supply

Aid in business development with the acquisition of new properties and renewals

This role is internally facing, and also focuses on supporting the Market Management team through business projects and initiative implementation leveraged to improve product competitiveness and support productive revenue generation efforts in the region they support. 

Position Responsibilities

Effectively consult with hotel partners to secure competitive rates and deliver improved metrics; improve product competitiveness through effective price renegotiations
Evaluate market trends and competitor activity; provide the Market Management team with analysis and recommendations for potential actions and next steps. This includes, but is not limited to: analyzing market competitiveness reporting, prioritizing daily/weekly hotel calls, reporting and tracking progress of programs and initiatives, and analyzing their impact on market performance
Manage promotional campaigns in market, including pitching promotional opportunities to partners and soliciting deals from hotels
Work with Market Management team to develop and implement strategies which ensure competitive pricing
Maintain constant communication with Market Managers to ensure consistency of communications, partner messaging, and implementation and execution of market strategies
Develop and share best practices with Market Management teams to help optimize market competitiveness
Review the quality of rates, inventory, and content on Expedia sites against competitors
Support Market Management team with the development and delivery of partner communications
Assist the Market Management team in prospecting new hotels and/or regional chains
Participate in contract negotiations as needed.
Support the process of onboarding a new partner upon acquisition of a new property by promoting the full product suite and initiatives
Educate current partners on the full use of products and tools
Lead ad hoc projects to improve product competitiveness and support productive revenue generation efforts in the market they support; this could include, but is not limited to: implementation of new systems, work processes and/or technologies, adoption of new initiatives, gathering information regarding Expedia's competition in a market, etc.
Demonstrate the energy & drive to be a part of one of the most exciting teams within Expedia.
Other reasonable duties, as assigned

Required Skills & Experience 
Bachelor's Degree preferred; major in tourism or hospitality a plus
1-2 years of related industry experience
Hotel revenue management / reservation or account management role in another OLTA is strongly preferred
Experience in consultative sales environment preferred
Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgment
Results-focused and metrics-driven
Basic knowledge and understanding of revenue management principles and practices
Strong experience negotiating; experience effectively using a consultative selling approach
Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations
Working knowledge of revenue and/or account management desirable
Strong experience using MS Office suite of programs (i.e. Word, Excel, PowerPoint, Outlook, etc).
Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style
Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners
Ability to multi-task effectively; must be able to change gears quickly without skipping a beat
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Able to work independently as well as be a team player 

Critical Competencies 

Relationship Management: Establishes and builds healthy working relationships with partners.
Solution Alignment: Evaluates rates and availability with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia.
Sales & Negotiation: Effectively works in a defined market or region, identifying prospective partners, and negotiating successfully in a constructive, consultative, and collaborative manner.
Written & Spoken Communications, Listening, and Influencing: Conveys, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions.
Build & Maintain Teams: Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves individual, team, and organizational performance.
Strategy Execution: Develops goals, ideas and initiatives that improve the organization's performance, manage costs, and drive change at all levels.
Drive for Results: Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement.