HIRING: Citibank's Dalian Centre Talent Development Lead

Job description

The job holder will have accountability on all training-related needs for  HR Shared Services Manila and Dalian Centre (CSC). He/She will design and implement career development-related programs to support professional development and increase organizational performance. He/She determine the types of training needed, identify the best methods for providing the training and develop training material. He/She provides training in a variety of settings, including classrooms, computer laboratories and on-site production facilities. He/She may also provide courses via video tape, the Internet or instructional guides.

The Employee Engagement role will cover assisting organizational efforts to create a work environment where employees are fully involved in and enthusiastic about their work and where they consistently act in a way that furthers HRSS’ interests.  This role will create opportunities for all departments and members of HRSS to become instrumental in promoting and sustaining a great work environment through programs, events, activities, charitable involvement and enhanced personal engagement.  This is expected to lead to a heightened level of ownership where each employee wants to do whatever they can for the benefit of their internal customers, external customers and for the success of HRSS and CSS as a whole.

The jobholder is also the Lead Facilitator for training courses developed and offered internally to HRSS. The jobholder is also the liaison to non-HRSS teams related to training. The role will also provide updates regarding training process and policy as well as the primary contact for ad-hoc enquiries regarding the same.

Desired Skills and Experience

Knowledge/Experience:

·         Operational experience in a shared services environment, esp for HR activities

·         Project-related experience desirable

·         Experience of migrating activities to a shared service centre

·         Appreciation of cultural and business differences across a diverse region

·         Experience of banking or financial and HR services may be an advantage

·         Experience with instruction or training

·         Knowledge of adult instructional and learning theory and principles

·         Knowledge of instructional design

·         Knowledge of training methodologies

·         Knowledge of learning management systems

·         Knowledge of competency assessment

Qualifications:

·         Educated to degree standard

·         University level coursework in personnel administration, human resources and labor relations provide excellent preparation for a career in the human resources, training and labor relations fields.

·         Bachelor’s degree with a concentration in either training and development or organizational development.

·         Combined knowledge of adult learning theory, the methods and principles of curriculum and training design, and the best practices for teaching groups and individuals are other core competencies for the job.

Email your resume here:  patricia.cruz.carlos@citi.com

HIRING: CITIBANK's Human Resources Generalist

 

 Job description

As a part of the Country HR Generalist team, the HR Generalist role will provide full spectrum of HR services to Institutional Client Group (ICG) businesses and Global Functions, in partnership with HR Specialist groups (Compensation, Learning & Development, Talent Acquisition and Employee Relations). The HR Generalist would also work on a variety of initiatives and projects including global and regional initiatives to support the business, which provides tremendous developmental opportunity.

The role requires a strong team player who thrives in a demanding, fast paced and growing environment where the ability to leverage resources from multiple areas to deliver results is crucial. A key responsibility of this role is to build strong relationships with the business and serve as a strategic business partner.

Key Responsibilities

·         Provide a full range of HR consultation and support to designated population including but not limited to Employee Relations, Development, Talent Management, Performance Management, Resourcing, Compensation and Benefits, among others.

·         Partner with line managers to provide HR consultative support and advice, as well as policy interpretation, and counsel employees on various topics while maintaining employer advocacy approach.

·         Manage business and HR projects/initiatives including, Performance Management, Talent Review, Year-End Compensation Process, Diversity and VOE – Employee Satisfaction survey.

·         Partner closely with HR Specialist in areas of Compensation, Resourcing, Training and Learning & Development to support strategic initiatives in support of business goals.

·         Manage ad-hoc requests and projects such as: HR related transactions (terminations, leave, new hires, employee mobility, transfers, etc.), Sales Incentive Plans, Individual Mayor’s Permit, headcount/FTE approval requests and other projects and responsibilities as necessary.

·         Collaborate with regional Human Resource partners to ensure global delivery of HR services and solutions.

·         Establish and maintain links to the external marketplace / competitor landscape.

Desired Skills and Experience

Knowledge/Experience/Technical skills:

·         Bachelor's degree in Human Resources or related field/equivalent required.

·         8-10 years of progressively responsible experience in Human Resources with exposure to and demonstrated competence in all functional areas.

·         Well versed in multiple facets of Human Resources with prior experience administering policies and practices, preferably in a global and/or matrix financial institution.

·         Strong in MS Office applications: Outlook, Word, Excel and PowerPoint.

·         Excellent writing, verbal and interpersonal communication skills.

Personal Skills:

·         Strong client focus and able to effectively and quickly build relationships and establish trust, respect, competence, and confidence

·         Strong change management skills, i.e., comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on commitments.

·         Solutions-focused, able to sort through information and develop concise and clear solutions quickly

·         Detail oriented with a logical and methodological approach to problem solving.

·         Able to manage high volume workload and have a flexible approach.

Send you resume: patricia.cruz.carlos@citi.com