HIRING: Nokia Network's IP Care Engineer

Position: IP Care Engineer 

Company: Nokia Networks 

Job description

Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level to service the customer. Prioritizes work based on customer impact, and brings expertise to customer site on need basis.

Main Responsibility Area

Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.

Position Description

Performs technical activities to fulfill the contractual obligations towards NSN customers.
- Carries out commissioning, integration, and acceptance testing tasks according to instructions from project management.
- Performs SW and HW Upgrade/Expansion if needed.
- Carries out the role of NSN technical interface/support for the customer.
- Interacts with JTAC/GCC/Cisco TAC/Juniper and other IP products.
- Supports implementation activities (Installation Supervision, Commissioning and Acceptance Testing).Troubleshoot IP connectivity issue.
- Identify and Solve Technical Problems/Cases.
- Performs 24-Hour Emergency on-call duty service.
- Renders on-site support in emergency cases when necessary.

Position Requirements

- B. Sc. in Electrical and Electronic Communications Engineering (prefered) or equivalent.
- Juniper certified. Cisco certification is a plus.
- Prefered to have field experience with Cisco ASR series and Juniper M-series routers configuration, integration, and/or troubleshooting.
- Experience with MPLS, QoS, and/or VPN is a plus.
Personal Attributes: - Self-Motivated.
- Ability to analyze and solve problems efficiently.
- Team player.
- Result Oriented.
- Must accept learning/exploring/working with new technologies.
- Good communication skills (both oral and written).
- Willing to selfstudy.
- Willing to exchange/transfer know-how.

HIRING: Apple's System Engineer - Education and Enterprise, Philippines

Company: Apple

Position: System Engineer 

The Systems Engineer role, working in conjunction with Apple’s Enterprise and Education team, is responsible for providing high-level technical advice and solution guidance to Customers and Channel partners. Focused on developing and fostering relationships with key customers, Apple resellers and strategic industry partners, the role requires maintaining superior technical competence and the ability to present that knowledge, both formally and informally.

The position also requires development of sales plans and proposals in direct consultation with Sales, Channel and the Customers. Strong technical skills with iOS and OS X are critical. Additionally, skills in the area of mobile application development, integration and security are highly desirable. The position will be based in Manila and will report to the Systems Engineering Manager – South Asia.

Key Qualifications

·         Strong expertise in all areas of IT

·         Ability to solve technical problems

·         Five plus years of PreSales Consultancy experience

·         A knowledge of Apple’s hardware and software products and advantages

·         Uncompromising desire to assist Apple’s customers and staff

·         Excellent verbal and written communication skills and experience in delivering presentations

·         A desire to provide mentoring to other SE's

·         Proven self starter who can work without supervision displaying effective time management skills

·         Ability to work as part of cross functional teams

·         Sound knowledge of business & sales practice

·         Desirable

·         Certification to Apple ACTC standard

·         Knowledge and skills in Mobile Device Management

·         Knowledge of products and solutions involving Windows, Novell, Unix, Networking, Internet technologies, and cross platform connectivity

·         Mobile application development and iPhone/iOS integration experience

·         A background in the market this position is focused on

Description

- Actively maintain a high level of competence in both Apple and industry wide technologies so as to be equipped to answer customer & reseller enquires efficiently and effectively
- Work closely with sales staff to assist them in achieving company targets by:
- Preparing and delivering technology updates and solution presentations to customers
- Keeping resellers up to date and motivated in order to maximise Apple sales opportunities
- Facilitating solutions by design and verification process.
- Identifying, communicating and exploiting sales opportunities
- Actively cultivate relationships with reseller staff in order to ensure ongoing skills development and the best customer experience
- Maintain links with and encourage the development of a skilled Apple technical community
- Develop and foster relationships with technical staff and decision makers at major customers
- Provide ongoing feedback to the SE, sales and management team on competitive products
- Direct Interaction with external customers and industry bodies. Present as required at industry events
- Provide timely reporting as required by management

Education

A Tertiary qualification or a minimum of five years relevant experience in a technology role

Additional Requirements

Competencies
- Persuasiveness/Sales Ability
- Good Oral and Written Presentation skills
- Teamwork,
- Initiative
- Innovative
- Problem Solving (Judgement)
- Customer Service Orientation
- Technical Professional Knowledge

Conditions of Employment
This is a 20% commissioned, full-time position
Regional travel will be required on a semi-regular basis
Salary will be determined according to qualifications and experience

HIRING: Eastvantage's Technical Support Engineer

Position: Technical Support Engineer

Company: Eastvantage 

Job description

Our client is the leading global provider of fleet management software. Its software is used in over 100 countries worldwide. The company provides solutions to the public, utility and corporate sectors as well as government and NGO operations of every size. The company’s flagship offering, is an enterprise-class application that utilises the very latest technologies to provide comprehensive fleet management ideal for larger or sophisticated fleet operations using an Internet or Intranet platform.

Responsibilities:

·         Software product customisation/configuration

·         Resolve client-raised technical issues and technical bugs

·         Interaction with clients and internal staff  through web forms, emails and phone calls; follow through systems tickets till their resolutions

·         Maintain good customer relationship to ensure client satisfaction

Desired Skills and Experience

Qualifications:

·         Minimum of 3 to 4 years of related experience

·         Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent. Technical Certificate Holders from reputable IT Schools/Colleges/Universities are welcome to apply

·         MSSQL Server Knowledge (Database Management, Advanced T-SQL knowledge)

·         Knowledgeable in Javascript

·         Windows remote desktop familiarity

·         FTP

·         Good analysis and logical skills

·         Experience in ticketing management

·         Has excellent English communication skills (verbal and written)

·         Must be willing to work in Bonifacio Global City

·         Regular working hours

Position is for a pioneer account and a possible lead role.

HIRING: Ayala Land Corporation Technical and Support Engineer

Company: Ayala Land Corporation 

Position:  Technical and Support Engineer 

Job description

·         Monitoring and supervision of all civil works activities

·         Monitor all civil and field works compliance to the Estate Policies and Guidelines

·         Review all requested utility tapping compliance to FBDC - CM direction/approval

·         Prepare masterplan for all approved utilities

·         Monitor compliance of emergency works by various utility companies

·         Monitor compliance of various developers and estate projects to the design specifications and standards, both for pre-construction and post-construction

Desired Skills and Experience

·         Graduate of Civil, Mechanical or Electrical Engineering

·         Must be a licensed engineer

·         With three years experience in Construction, Design or Real Estate Development

·         Must have basic knowledge of CAD

HIRING: EMERSON's Administrator, Order Management

 

Job description

Job Description

Brief Job Description

Under limited supervision, exercising some judgment in applications, responsible for exceeding customer/sales force needs and wants by providing product, pricing, delivery, parts information, and entering/invoicing orders.

Detailed Description

KRA 1: Functional/ Technical Expertise
• Accurately administer open International orders within agreed timescales to meet customer commitment
• Ensure that orders are processed according to the specific rules relating to trading with countries and end customer terms and conditions.
• Acts as a liaison to assure timely and efficient administration of orders and reports deliverables.
• Review order book for orders in problem status daily and take corrective action as appropriate. Proactively review order book to ensure orders are dispatched according to customer request date in liaison with other relevant departments. 

KRA 2: Customer Commitment 
• Identifies customer needs through communication and probing.
• Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
• Assists customers in handling, servicing, follow-up, communication and closure of issues.
• Completes workload on time. Monitors if transactions are processed in a timely manner.
• Implements error-proofing method to ensure all transactions done are accurately
• Participates in conferences calls, meetings and discussions with customers.
• Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers
• Coordinates with other teams/support to complete the request of customers. 

KRA 3: Internal Communication 
• Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
• Plans, executes and manages own workload and projects in cooperation with line leaders.
• Participates in team meetings. Huddles and information cascades. 

KRA 4: Continuous Improvement 
• Identifies problems areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary.
• Completes personal individual development plan and implements agreed training/development activities. 

KRA 5: Team Support and Development 

• Actively participates in team activities and initiatives.
• Fulfil other reasonable duties and projects as required.
• Serves as back-up for next level similar or related function for business continuity.
• Assists in planning, organizing and coordinating team activities to ensure employee engagement. 

Job Requirements 
· Bachelor’s degree is required, whether in Arts or Sciences 

· Customer service / Order Administration experience preferred; fresh graduates are also welcome to apply. 

· Knowledgeable in MS Office 

· Good communication skills 

· Detail-oriented 

· Self-directed 

· Team-player 

Additional Company Information 

EMERSON is one of the world's leading diversified manufacturing and technology companies. We are a Fortune 500 company and have been in business for more than 120 years. We have more than 130,000 employees and 235 manufacturing locations worldwide. 

EMERSON is an exciting and dynamic place to work, with a wide range of career opportunities. At Emerson, people really make a difference. If you want to take on new and meaningful challenges, grow professionally, and be part of a global organization committed to excellence, it's time to consider joining the Emerson team. 

We are expanding our business in Manila. If you are passionate, customer-focused, results-driven and forward-thinking, and want to work at a company that will value your abilities, it's time to learn more about what Emerson has to offer

Walk in applicant: 7/F, Cybergate Plaza, EDSA, Mandaluyong City