Jun 10, 2015

HIRING: Apple's System Engineer - Education and Enterprise, Philippines

Company: Apple
Position: System Engineer 

The Systems Engineer role, working in conjunction with Apple’s Enterprise and Education team, is responsible for providing high-level technical advice and solution guidance to Customers and Channel partners. Focused on developing and fostering relationships with key customers, Apple resellers and strategic industry partners, the role requires maintaining superior technical competence and the ability to present that knowledge, both formally and informally.

The position also requires development of sales plans and proposals in direct consultation with Sales, Channel and the Customers. Strong technical skills with iOS and OS X are critical. Additionally, skills in the area of mobile application development, integration and security are highly desirable. The position will be based in Manila and will report to the Systems Engineering Manager – South Asia.

Key Qualifications

·         Strong expertise in all areas of IT
·         Ability to solve technical problems
·         Five plus years of PreSales Consultancy experience
·         A knowledge of Apple’s hardware and software products and advantages
·         Uncompromising desire to assist Apple’s customers and staff
·         Excellent verbal and written communication skills and experience in delivering presentations
·         A desire to provide mentoring to other SE's
·         Proven self starter who can work without supervision displaying effective time management skills
·         Ability to work as part of cross functional teams
·         Sound knowledge of business & sales practice
·         Desirable
·         Certification to Apple ACTC standard
·         Knowledge and skills in Mobile Device Management
·         Knowledge of products and solutions involving Windows, Novell, Unix, Networking, Internet technologies, and cross platform connectivity
·         Mobile application development and iPhone/iOS integration experience
·         A background in the market this position is focused on


- Actively maintain a high level of competence in both Apple and industry wide technologies so as to be equipped to answer customer & reseller enquires efficiently and effectively
- Work closely with sales staff to assist them in achieving company targets by:
- Preparing and delivering technology updates and solution presentations to customers
- Keeping resellers up to date and motivated in order to maximise Apple sales opportunities
- Facilitating solutions by design and verification process.
- Identifying, communicating and exploiting sales opportunities
- Actively cultivate relationships with reseller staff in order to ensure ongoing skills development and the best customer experience
- Maintain links with and encourage the development of a skilled Apple technical community
- Develop and foster relationships with technical staff and decision makers at major customers
- Provide ongoing feedback to the SE, sales and management team on competitive products
- Direct Interaction with external customers and industry bodies. Present as required at industry events
- Provide timely reporting as required by management


A Tertiary qualification or a minimum of five years relevant experience in a technology role

Additional Requirements

- Persuasiveness/Sales Ability
- Good Oral and Written Presentation skills
- Teamwork,
- Initiative
- Innovative
- Problem Solving (Judgement)
- Customer Service Orientation
- Technical Professional Knowledge

Conditions of Employment
This is a 20% commissioned, full-time position
Regional travel will be required on a semi-regular basis
Salary will be determined according to qualifications and experience

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