Position: IP Care Engineer
Company: Nokia Networks
Job description
Proactively plans and
performs advanced technical activities requiring knowledge in multiple areas or
on a system level to service the customer. Prioritizes work based on customer
impact, and brings expertise to customer site on need basis.
Main Responsibility Area
Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.
Position Description
Performs technical activities to fulfill the contractual obligations towards NSN customers.
- Carries out commissioning, integration, and acceptance testing tasks according to instructions from project management.
- Performs SW and HW Upgrade/Expansion if needed.
- Carries out the role of NSN technical interface/support for the customer.
- Interacts with JTAC/GCC/Cisco TAC/Juniper and other IP products.
- Supports implementation activities (Installation Supervision, Commissioning and Acceptance Testing).Troubleshoot IP connectivity issue.
- Identify and Solve Technical Problems/Cases.
- Performs 24-Hour Emergency on-call duty service.
- Renders on-site support in emergency cases when necessary.
Position Requirements
- B. Sc. in Electrical and Electronic Communications Engineering (prefered) or equivalent.
- Juniper certified. Cisco certification is a plus.
- Prefered to have field experience with Cisco ASR series and Juniper M-series routers configuration, integration, and/or troubleshooting.
- Experience with MPLS, QoS, and/or VPN is a plus.
Personal Attributes: - Self-Motivated.
- Ability to analyze and solve problems efficiently.
- Team player.
- Result Oriented.
- Must accept learning/exploring/working with new technologies.
- Good communication skills (both oral and written).
- Willing to selfstudy.
- Willing to exchange/transfer know-how.
Main Responsibility Area
Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.
Position Description
Performs technical activities to fulfill the contractual obligations towards NSN customers.
- Carries out commissioning, integration, and acceptance testing tasks according to instructions from project management.
- Performs SW and HW Upgrade/Expansion if needed.
- Carries out the role of NSN technical interface/support for the customer.
- Interacts with JTAC/GCC/Cisco TAC/Juniper and other IP products.
- Supports implementation activities (Installation Supervision, Commissioning and Acceptance Testing).Troubleshoot IP connectivity issue.
- Identify and Solve Technical Problems/Cases.
- Performs 24-Hour Emergency on-call duty service.
- Renders on-site support in emergency cases when necessary.
Position Requirements
- B. Sc. in Electrical and Electronic Communications Engineering (prefered) or equivalent.
- Juniper certified. Cisco certification is a plus.
- Prefered to have field experience with Cisco ASR series and Juniper M-series routers configuration, integration, and/or troubleshooting.
- Experience with MPLS, QoS, and/or VPN is a plus.
Personal Attributes: - Self-Motivated.
- Ability to analyze and solve problems efficiently.
- Team player.
- Result Oriented.
- Must accept learning/exploring/working with new technologies.
- Good communication skills (both oral and written).
- Willing to selfstudy.
- Willing to exchange/transfer know-how.
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